Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

2010 August 18
by squadron

Don’t permit an inexperienced 24 hour carpet cleaner come to repair your water damaged carpets. These are the signs you have to be watchful of:

Overcharging. An unprofessional water restoration technician may fill the job up with extra steps. E.g. using dehumidification to dry the flooded carpets isn’t always needed.

Not having the correct equipment. They might use equipment from hire companies to dry the carpet. This is acceptable, but an experienced water damage professional will possess all their equipment enabling a quicker response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the right moisture meter, they cannot see when the carpet is fixed. This furthers the problem of future mould growth. Removal of the mould may be required in the future.

Specialisation. There are a lot of “Carpet Cleaners” in this industry who do water damage restoration work on the “side.” i.e. they aren’t the ones who deal with this kind of work each day. Be wary of that. Restoring carpets is an art. Removing and repairing and reinstalling the carpet is best to be done by a professional, otherwise carpets can be damaged beyond repair.

You may be wondering, how do I choose a good Flood Restoration Business? Below I have set out some things to check for when you are calling around for a carpet flood damage business:

How large is their Yellow Pages advertisement: This can be a sign of how much business they are getting already. A full-size Yellow Pages ad slot can cost about $50 000. So if they have paid for a large ad, you get some assurance that they are professionals.

Where do they show in Google? The higher the rank in Google, the more “online votes” there has been for the business.

What Qualifications do they have? The fundamental qualification they require is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for water damage jobs? This is a better indicator. If insurance companies use them, the business is very likely to be excellent at their job. Insurance companies tend to use the providers that grant them the top value for their client’s money.

What kind of Equipment do they have? They should own a minimum of 100 Air movers. If they have this many, this could indicate they have been established for some time. We took 8 years to own that many wet carpet drying air movers.

What sort of commitment can you get out of them through a phone call? Try to pin them down to a set rate for water extraction, water removal and initial inspection. If they don’t give you a rate for this in the least, you know they are not going to serve you, so look elsewhere.

Response Time – Our Water Damage Brisbane-based business commits to a 59 minute response time for a water damage emergency. The job needs to be attended to ASAP. Mould can come after a 24 hour period.

If you go by these tips you are sure to choose a Flood Damage Restoration professional who knows how to do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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